I signed up for the 5 day $1 trial to pull 1 report. The information was only as current as 2011 so it did not help me at all.
I submitted a request to cancel my account online and it states someone will contact me to complete cancellation. The next day they charge me $1.01 and $10.05 to my account. Still no contact. Today I get a charge of $48.22.
Customer service was nice but argued that their site does not contact people to cancel and there is no form that can be submitted. I told her I had copies (screenshots) and she told me she would refund the $48.22. Then I had to ask again about the $10.05, she kept trying to talk around it. After a few minute hold she says they will also refund $9.95 because that is all that they charged.
I'm looking at my bank account and it was very clearly charged 3 different transactions.
Do not give these people your card information EVER. Thankfully I'm only at a loss of $1 but if they scam one person there will also be several more.